Cerikes' Terms and Conditions — A Complete Guide for Members

Cerikes is an online Sports Betting and casino platform operating under an international gaming license. These Terms and Conditions ("Terms") constitute a legally binding agreement between Cerikes and each registered member of the platform ("you" or "user").

These Terms and Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail. Cerikes reserves the right to update these Terms at any time, and members will be duly notified of any changes.

To use this platform, you must:

• Must be at least 18 years of age
• Online gaming must be legally permitted in your country of residence.
• You must agree to these terms fully, consciously, and of your own free will
• Only one account per person is permitted.

Cerikes reserves the right to restrict or deny platform access to any individual, particularly where the conditions above are not met.

To register an account on Cerikes, you must provide accurate and complete personal information. Accounts created with false information may be terminated at any time, and all funds in such accounts may be forfeited.

Information required at registration:

• Full name (as per national ID)
• Date of birth (for age verification)
• An active mobile number and email address
• Current residential address

As part of the KYC (Know Your Customer) verification process, Cerikes may request a national ID card, passport, or other government-issued document at any time. Withdrawals may be restricted until verification is complete.

Each member may only operate one account. If multiple accounts belonging to the same person are detected, all will be closed and any funds held may be forfeited.

Cerikes accepts deposits via mobile banking, bank transfer, and various e-wallets. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms:

• The minimum deposit amount may vary depending on the payment method selected
• Deposits are usually credited to your account instantly
• Deposits from third-party accounts are not accepted
• No hidden charges on deposits

Withdrawal Terms:

• Withdrawal requests can only be made from a verified account.
• Withdrawals must be made to the same payment method used for the deposit.
• Standard withdrawal processing may take up to 24 hours for regular members
• VIP members enjoy priority fast withdrawal processing
• Cerikes reserves the right to temporarily place a withdrawal request on hold for verification purposes.

In the case of unusual or suspicious transactions, Cerikes reserves the right to carry out additional verification. The member will be required to provide the necessary documentation.

Cerikes regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly stated in the respective offer details.

General Bonus Rules:

• Welcome bonus applies to new members only and is valid on the first deposit
• Every bonus has a wagering requirement that must be fulfilled before a withdrawal can be processed
• Bonus funds cannot be withdrawn directly and must be used for betting
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being terminated.
• Cerikes reserves the right to modify or cancel any bonus offer at any time.

The following rules apply when placing Sports Betting on Cerikes. These rules are based on internationally recognized betting standards.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or abandoned, the stake will be refunded.
• Incorrect odds displayed due to a system error will be considered void
• For live betting, Cerikes may update odds at any time
• If match-fixing or unfair advantage is proven, the relevant bets will be voided and the account suspended
• Maximum bet amounts are set individually for each event and market

Cerikes holds the final authority to determine the outcome of any bet, and in the event of a dispute, Cerikes's decision shall be considered final.

The Cerikes casino section features over three hundred games, including slots, live dealer, and table games. Every game is powered by a third-party software provider and certified by an internationally recognized RNG (Random Number Generator).

• Game outcomes are entirely random and follow no predetermined pattern.
• Bets on games interrupted due to a technical fault will be refunded
• RTP (Return to Player) information for each game is available on the game's page
• In Live Casino, the dealer's decision is final

The following activities are strictly prohibited on the Cerikes platform. Any violation will result in immediate account termination and forfeiture of all funds.

• Money Laundering: Using the platform for the purpose of money laundering
• Fraud: Using any software, bots, or artificial means to gain an unfair advantage
• Multiple Accounts: Operating more than one account under the same person's name
• Bonus Abuse: Artificially exploiting the bonus system or attempting to circumvent its conditions
• Third-Party Use: Operating an account on behalf of another person or placing bets using someone else's funds
• Hacking: Attempting to breach or circumvent the platform's security systems

Cerikes reserves the right to suspend or terminate an account without prior notice in the following circumstances:

• Violation of these Terms and Conditions will result in
• Registering with false or fraudulent information will result in
• If documents requested for verification are not provided
• If suspicious or unusual activity is detected
• If age verification fails

Members can also contact the support team at any time to close their account. Any valid pending withdrawal requests will be processed before the account is closed.

Cerikes takes the protection of your personal information seriously. We do not sell or share your data with third parties. To learn more, please see our Privacy Policy Read.

• All personal information is protected with SSL encryption
• Payment information is stored on a separate, secured server
• Information may be disclosed to authorities when required by law.
• You have the right to request access to or deletion of your personal data.

Cerikes is firmly committed to responsible gaming. We want every member to play for entertainment and never to bet beyond their means.

Cerikes provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Odds Limit: Betting stops automatically once a set loss limit is reached
• Time Limits: Set a daily limit on your playing time
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period

To find out more, visit our Responsible Gaming View page.

Cerikes reserves the right to amend, update, or withdraw these Terms and Conditions at any time. Members will be notified of significant changes via email or through a platform notification.

Continuing to use the platform after any changes have been made means you automatically agree to the updated terms. We recommend reviewing this page regularly.

For any questions or complaints regarding these Terms and Conditions or your account, please contact the Cerikes customer support team.

• Live Chat: 24/7 direct support
• Email Support: [email protected]
• Support Ticket: via the account dashboard

After a complaint is submitted, Cerikes will endeavor to provide an initial response within 72 hours. Complex matters may require additional time to resolve.